Customer review collection → Sentiment analysis

Runs every 15 minutes: pulls new Google, Trustpilot, and Shopify reviews, scores sentiment, drafts a response, and escalates 1★–2★ to the CX lead within 5 minutes.

Reviews processed / wk

1,240

Escalation SLA hit

98%

False-negative rate

1.8%

n8n · review-sentiment.json

read-only preview

workflow.json

{ "name": "Review sentiment", "trigger": "cron:*/15 * * * *" }