Documentation

How we build.

The reference for our stack — architecture, models, monitoring, security, WhatsApp onboarding, and deployment.

Foundations

How the pieces fit — from webhooks to CRMs to AI agents.

Models, tool calling, grounding, and guardrails.

Operations

Monitoring & alerting

Metrics, dashboards, retries, and paging.

Security & data handling

Secrets, RLS, PII, and audit trail.

Environments, CI, rollback, cutover.

Channels

WhatsApp Business API onboarding

Meta setup, phone verification, template approval, opt-in.

Reference

Agent tools reference

What the live agent can call and how to extend it.